/* ============================================
   DESIGN SYSTEM - Suporte Nook
   Paleta azul profissional | UX/UI Padrão
   ============================================ */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap');

:root {
  /* Cores primárias - Azul institucional */
  --primary: #0066CC;
  --primary-hover: #0052A3;
  --primary-dark: #004C99;
  --primary-light: #3385D6;
  --primary-bg: #E8F4FC;
  --primary-border: #B3D9F2;

  /* Neutros */
  --white: #FFFFFF;
  --gray-50: #F8FAFC;
  --gray-100: #F1F5F9;
  --gray-200: #E2E8F0;
  --gray-300: #CBD5E1;
  --gray-400: #94A3B8;
  --gray-500: #64748B;
  --gray-600: #475569;
  --gray-700: #334155;
  --gray-800: #1E293B;
  --gray-900: #0F172A;

  /* Feedback */
  --success: #059669;
  --success-bg: #D1FAE5;
  --error: #DC2626;
  --error-bg: #FEE2E2;
  --warning: #D97706;
  --info: #0284C7;

  /* Tipografia */
  --font-sans: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  --font-display: "Inter", var(--font-sans);

  /* Espaçamento */
  --space-1: 0.25rem;
  --space-2: 0.5rem;
  --space-3: 0.75rem;
  --space-4: 1rem;
  --space-5: 1.25rem;
  --space-6: 1.5rem;
  --space-8: 2rem;
  --space-10: 2.5rem;
  --space-12: 3rem;
  --space-16: 4rem;

  /* Bordas e sombras */
  --radius-sm: 6px;
  --radius-md: 8px;
  --radius-lg: 12px;
  --radius-xl: 16px;
  --radius-full: 9999px;

  --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.05);
  --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.07), 0 2px 4px -2px rgba(0, 0, 0, 0.05);
  --shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, 0.08), 0 4px 6px -4px rgba(0, 0, 0, 0.05);
  --shadow-xl: 0 20px 25px -5px rgba(0, 51, 102, 0.08), 0 8px 10px -6px rgba(0, 0, 0, 0.04);

  /* Transições */
  --transition-fast: 150ms ease;
  --transition-base: 200ms ease;
  --transition-slow: 300ms ease;
}

/* Reset e base */
*,
*::before,
*::after {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

html {
  font-size: 16px;
  scroll-behavior: smooth;
}

body {
  font-family: var(--font-sans);
  font-size: 1rem;
  line-height: 1.6;
  color: var(--gray-800);
  background: var(--gray-100);
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

/* Background - harmônico com header, footer e cards */
body {
  background: linear-gradient(165deg, #050507 0%, #0d0c12 25%, #07070a 50%, #0b0a10 75%, #050507 100%);
  background-attachment: fixed;
  position: relative;
}

/* Canvas de partículas - mesma paleta do layout */
#particles-canvas,
.particles-canvas {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  z-index: -1;
  background: linear-gradient(165deg, #050507 0%, #0d0c12 25%, #07070a 50%, #0b0a10 75%, #050507 100%);
  pointer-events: none;
}

/* Granulação sutil: dissolve as faixas (banding) dos degradês escuros do fundo */
body::after {
  content: "";
  position: fixed;
  inset: 0;
  z-index: -1;
  pointer-events: none;
  opacity: 0.045;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='160' height='160'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='2' stitchTiles='stitch'/%3E%3CfeColorMatrix type='saturate' values='0'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)'/%3E%3C/svg%3E");
  background-size: 160px 160px;
}

/* Garantir que conteúdo fique acima das partículas */
header,
.header,
#main,
.container,
.success-container,
footer {
  position: relative;
  z-index: 1;
}

/* Tipografia */
h1, h2, h3, h4, h5, h6 {
  font-family: var(--font-display);
  font-weight: 600;
  line-height: 1.3;
  color: var(--gray-800);
}

h1 { font-size: clamp(1.5rem, 4vw, 2rem); }
h2 { font-size: clamp(1.25rem, 3vw, 1.5rem); }
h3 { font-size: clamp(1.125rem, 2.5vw, 1.25rem); }

a {
  text-decoration: none;
  color: inherit;
  transition: color var(--transition-fast);
}

ul {
  list-style: none;
}

/* Scrollbar customizada */
::-webkit-scrollbar {
  width: 8px;
  height: 8px;
}

::-webkit-scrollbar-track {
  background: var(--gray-100);
  border-radius: var(--radius-full);
}

::-webkit-scrollbar-thumb {
  background: var(--gray-300);
  border-radius: var(--radius-full);
}

::-webkit-scrollbar-thumb:hover {
  background: var(--gray-400);
}

/* ============================================
   HEADER
   ============================================ */
.header {
  background: linear-gradient(135deg, var(--primary-dark) 0%, var(--primary) 50%, var(--primary-light) 100%);
  box-shadow: var(--shadow-md);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: var(--space-4) var(--space-6);
  width: 100%;
  color: var(--white);
  position: relative;
}

.sub-header {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: var(--space-4);
  width: 100%;
  max-width: 1200px;
  flex-wrap: wrap;
}

.header .sub-header h1 {
  font-size: clamp(1.25rem, 3.5vw, 1.75rem);
  font-weight: 600;
  color: var(--white);
  text-align: center;
  letter-spacing: -0.02em;
}

/* Animação suave do mascote - efeito "vivo" */
@keyframes mascote-float {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-4px); }
}

.header .mascote {
  max-height: 70px;
  width: auto;
  filter: drop-shadow(0 2px 4px rgba(0,0,0,0.1));
  animation: mascote-float 2.5s ease-in-out infinite;
}

img.mascote,
.logo-img.mascote {
  animation: mascote-float 2.5s ease-in-out infinite;
}

/* Header Search Bar - estilo refinado */
.header-search-bar {
  position: relative;
  width: 100%;
}

.header-search-icon {
  position: absolute;
  left: 1.125rem;
  top: 50%;
  transform: translateY(-50%);
  color: #a855f7;
  font-size: 1rem;
  pointer-events: none;
  transition: color 0.2s ease, transform 0.2s ease;
  z-index: 1;
}

.header-search-input {
  width: 100%;
  padding: 0.875rem 1.25rem 0.875rem 2.75rem;
  font-size: 0.9375rem;
  line-height: 1.5;
  color: #fff;
  background: #16151b;
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 9999px;
  outline: none;
  transition: all 0.25s ease;
  -webkit-backdrop-filter: blur(12px);
  backdrop-filter: blur(12px);
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15), inset 0 1px 0 rgba(255, 255, 255, 0.05);
}

.header-search-input::placeholder {
  color: #8e8b98;
}

.header-search-input:hover {
  background: #1c1b22;
  border-color: rgba(168, 85, 247, 0.35);
}

.header-search-input:focus {
  background: #1c1b22;
  border-color: rgba(168, 85, 247, 0.7);
  box-shadow: 0 0 0 3px rgba(138, 18, 245, 0.25), 0 2px 12px rgba(0, 0, 0, 0.2);
}

.header-search-input:focus + .header-search-icon,
.header-search-bar:focus-within .header-search-icon {
  color: #c084fc;
}

@media (min-width: 640px) {
  .header-search-input {
    padding: 0.9375rem 1.5rem 0.9375rem 3.25rem;
    font-size: 1rem;
  }
  .header-search-icon {
    left: 1.25rem;
    font-size: 1.0625rem;
  }
}

.header img:not(.mascote) {
  max-height: 50px;
  width: auto;
}

/* ============================================
   MAIN - Grid de cards
   ============================================ */
#main {
  margin: 0 auto;
  display: grid;
  grid-template-columns: repeat(auto-fill, 220px);
  justify-content: start;
  align-content: start;
  gap: var(--space-8);
  padding: var(--space-10) var(--space-6) var(--space-16);
  width: 100%;
  max-width: 1200px;
  min-height: 70vh;
  flex: 1;
}

#main > .card {
  margin: 0;
}

/* Layout específico para group_user (3 cards) - mantém o mesmo alinhamento dos demais grupos */
body.page-group-user #main {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(220px, 220px));
  justify-content: start;
  justify-items: stretch;
  align-items: start;
}

.no-results {
  grid-column: 1 / -1;
  text-align: center;
  padding: var(--space-12);
  color: #94a3b8;
}

.no-results i {
  font-size: 3rem;
  margin-bottom: var(--space-4);
  opacity: 0.6;
}

.no-results p {
  font-size: 1.25rem;
  font-weight: 600;
  color: #e2e8f0;
  margin-bottom: var(--space-2);
}

.no-results.hidden {
  display: none !important;
}

/* ============================================
   CARDS - Harmonizados com tema escuro
   ============================================ */
.card {
  width: 100%;
  max-width: 220px;
  min-height: 280px;
  background: rgba(18, 17, 22, 0.92);
  backdrop-filter: blur(16px);
  -webkit-backdrop-filter: blur(16px);
  border-radius: var(--radius-xl);
  overflow: hidden;
  box-shadow: 0 4px 24px rgba(0, 0, 0, 0.45), 0 0 0 1px rgba(255, 255, 255, 0.05);
  transition: transform var(--transition-base), box-shadow var(--transition-slow), border-color var(--transition-base);
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  margin: 0 auto;
  border: 1px solid rgba(255, 255, 255, 0.08);
  position: relative;
}

.card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: linear-gradient(90deg, #5a0bb8 0%, #8a12f5 50%, #5a0bb8 100%);
  border-radius: var(--radius-xl) var(--radius-xl) 0 0;
}

.card:hover {
  transform: translateY(-8px);
  box-shadow: 0 20px 50px rgba(0, 0, 0, 0.4), 0 0 0 1px rgba(168, 85, 247, 0.35), 0 0 40px rgba(138, 18, 245, 0.2);
  border-color: rgba(168, 85, 247, 0.5);
}

.card-link {
  padding: var(--space-5);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: space-between;
  text-decoration: none;
  color: inherit;
  height: 100%;
  width: 100%;
}

.card-link:focus-visible {
  outline: 2px solid var(--primary);
  outline-offset: 2px;
  border-radius: var(--radius-lg);
}

.card-icon-wrap {
  width: 100%;
  height: 110px;
  min-height: 110px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: #1c1b22;
  border-radius: var(--radius-lg);
  margin-bottom: var(--space-2);
  transition: all var(--transition-base);
  border: 1px solid rgba(255, 255, 255, 0.07);
}

.card:hover .card-icon-wrap {
  background: #24232b;
  border-color: rgba(255, 255, 255, 0.14);
}

.card-icon {
  font-size: 2.5rem;
  color: #60a5fa;
  transition: transform var(--transition-base);
}

.card:hover .card-icon {
  transform: scale(1.1);
  color: #93c5fd;
}

/* Fallback para cards que ainda usam imagem */
.img {
  width: 100%;
  height: 140px;
  min-height: 140px;
  display: flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
  padding: var(--space-2);
  background: #1c1b22;
  border-radius: var(--radius-md);
}

.img-card {
  width: 100%;
  height: 100%;
  object-fit: contain;
  transition: transform var(--transition-base);
  filter: drop-shadow(0 2px 8px rgba(0, 0, 0, 0.2));
}

.card:hover .img-card {
  transform: scale(1.05);
}

.title {
  padding: var(--space-3) 0;
  font-size: clamp(0.875rem, 2.5vw, 1rem);
  font-weight: 600;
  color: #e2e8f0;
  text-align: center;
  flex-grow: 1;
  line-height: 1.4;
}

/* ============================================
   BOTÕES
   ============================================ */
.btn,
.btn-call {
  background: linear-gradient(180deg, var(--primary) 0%, var(--primary-dark) 100%);
  color: var(--white);
  font-size: clamp(0.875rem, 2.5vw, 0.9375rem);
  font-weight: 600;
  padding: var(--space-3) var(--space-4);
  border-radius: var(--radius-md);
  border: none;
  margin: 0 auto;
  width: 100%;
  cursor: pointer;
  transition: all var(--transition-base);
  box-shadow: 0 2px 8px rgba(0, 102, 204, 0.3);
}

.btn:hover,
.btn:focus,
.btn-call:hover {
  background: linear-gradient(180deg, #3b82f6 0%, var(--primary) 100%);
  transform: translateY(-1px);
  box-shadow: 0 6px 20px rgba(59, 130, 246, 0.45);
}

.btn:active,
.btn-call:active {
  transform: translateY(0);
}

.btn:focus-visible,
.btn-call:focus-visible {
  outline: 2px solid var(--primary);
  outline-offset: 2px;
}

.btn-call {
  background: linear-gradient(180deg, #8a12f5 0%, #5a0bb8 100%);
  box-shadow: 0 2px 10px rgba(128, 0, 248, 0.35);
}

.btn-call:hover,
.card:hover .btn-call {
  background: linear-gradient(180deg, #9b3cf7 0%, #6a10d4 100%);
  box-shadow: 0 6px 20px rgba(138, 18, 245, 0.45);
}

.btn-call:focus-visible {
  outline-color: #a855f7;
}

.mandatory {
  color: #f87171;
}

/* ============================================
   CONTAINER - Formulários (tema escuro)
   ============================================ */
.form-page-wrapper {
  flex: 1;
  display: flex;
  justify-content: center;
  align-items: flex-start;
  padding: var(--space-6) var(--space-4);
  min-height: 0;
  overflow-y: auto;
}

/* Largura do formulário de abertura de chamado (50%) */
.form-page-wrapper .container {
  width: 80%;
  max-width: 80%;
}

.container {
  width: 80%;
  max-width: 640px;
  margin: 0 auto;
  padding: var(--space-8);
  position: relative;
  overflow: hidden;
  background: rgba(15, 23, 42, 0.9);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
  border-radius: var(--radius-xl);
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.4), 0 0 0 1px rgba(148, 163, 184, 0.12), 0 0 60px rgba(59, 130, 246, 0.08);
  border: 1px solid rgba(96, 165, 250, 0.2);
}

.container::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--primary) 0%, #60a5fa 50%, #93c5fd 100%);
  border-radius: var(--radius-xl) var(--radius-xl) 0 0;
}

.container-info {
  text-align: center;
  margin-bottom: var(--space-6);
}

.container-info h1 {
  font-size: clamp(1.25rem, 3vw, 1.5rem);
  color: #f1f5f9;
  font-weight: 700;
  letter-spacing: -0.02em;
}

/* ============================================
   CONSULTA / ACOMPANHAR CHAMADO
   ============================================ */
.consultation-wrapper {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: var(--space-8) var(--space-6);
  min-height: calc(100vh - 280px);
}

.consultation-card {
  width: 100%;
  max-width: 480px;
  position: relative;
  overflow: hidden;
  background: rgba(15, 23, 42, 0.9);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
  border-radius: var(--radius-xl);
  padding: var(--space-10);
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.4), 0 0 0 1px rgba(148, 163, 184, 0.12), 0 0 60px rgba(59, 130, 246, 0.08);
  border: 1px solid rgba(96, 165, 250, 0.2);
}

.consultation-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--primary) 0%, #60a5fa 50%, #93c5fd 100%);
  border-radius: var(--radius-xl) var(--radius-xl) 0 0;
}

.consultation-header {
  text-align: center;
  margin-bottom: var(--space-8);
  position: relative;
}

.consultation-icon-wrap {
  width: 80px;
  height: 80px;
  margin: 0 auto var(--space-5);
  display: flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(135deg, rgba(59, 130, 246, 0.25) 0%, rgba(96, 165, 250, 0.12) 100%);
  border-radius: 50%;
  border: 2px solid rgba(96, 165, 250, 0.4);
  box-shadow: 0 0 30px rgba(59, 130, 246, 0.2);
}

.consultation-icon {
  font-size: 2rem;
  color: #93c5fd;
}

.consultation-header h1 {
  font-size: clamp(1.35rem, 4vw, 1.65rem);
  font-weight: 700;
  color: #f1f5f9;
  margin-bottom: var(--space-2);
  letter-spacing: -0.02em;
}

.consultation-subtitle {
  font-size: 0.9375rem;
  color: #94a3b8;
  line-height: 1.5;
  max-width: 320px;
  margin: 0 auto;
}

.consultation-form {
  display: flex;
  flex-direction: column;
  gap: var(--space-5);
}

.consultation-input-wrap {
  position: relative;
}

.consultation-input-icon {
  position: absolute;
  left: 1rem;
  top: 50%;
  transform: translateY(-50%);
  font-size: 1.125rem;
  color: #64748b;
  pointer-events: none;
  transition: color var(--transition-fast);
}

.consultation-input-wrap:focus-within .consultation-input-icon {
  color: #60a5fa;
}

.consultation-input {
  width: 100%;
  padding: 1rem 1rem 1rem 3rem;
  font-size: 1.125rem;
  background: rgba(30, 41, 59, 0.8);
  border: 1px solid rgba(148, 163, 184, 0.25);
  border-radius: var(--radius-lg);
  color: #f1f5f9;
  outline: none;
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast), background var(--transition-fast);
}

.consultation-input::placeholder {
  color: #64748b;
}

.consultation-input:hover {
  background: rgba(30, 41, 59, 0.95);
  border-color: rgba(148, 163, 184, 0.4);
}

.consultation-input:focus {
  border-color: rgba(96, 165, 250, 0.6);
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.2);
  background: rgba(30, 41, 59, 0.95);
}

.consultation-form .recaptcha-wrap {
  display: flex;
  justify-content: center;
  margin-bottom: var(--space-4);
}

.consultation-form .form-actions {
  padding-top: var(--space-2);
}

.consultation-form .btn {
  padding: 1rem var(--space-6);
  font-size: 1rem;
  font-weight: 600;
  border-radius: var(--radius-lg);
}

/* ============================================
   FORMULÁRIOS - Tema escuro (campos lado a lado; textarea em linha inteira)
   ============================================ */
.form {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--space-5);
}

/* Textarea e ações ocupam a linha inteira */
.form-group:has(textarea),
.form .form-actions,
.form .recaptcha-wrap {
  grid-column: 1 / -1;
}

/* Campo que fica sozinho na linha (antepenúltimo) → ocupa a linha inteira (100%) */
.form .form-group.form-group-full {
  grid-column: 1 / -1 !important;
  width: 100%;
  max-width: none;
}

/* Wrapper para forçar campo em linha inteira (ex.: Email no aprova) */
.form .form-row-full {
  grid-column: 1 / -1;
  width: 100%;
  min-width: 0;
}

.form-group {
  width: 100%;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
}

.form-group label {
  font-weight: 600;
  font-size: clamp(0.875rem, 2.5vw, 0.9375rem);
  color: #e2e8f0;
}

.form-group input,
.form-group textarea,
.form-group select,
.form-group datalist,
.form-control {
  outline: none;
  padding: 0.75rem 1rem;
  font-size: clamp(0.9375rem, 2.5vw, 1rem);
  border: 1px solid rgba(148, 163, 184, 0.25);
  border-radius: var(--radius-md);
  width: 100%;
  background: rgba(30, 41, 59, 0.8);
  color: #f1f5f9;
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast), background var(--transition-fast);
}

.form-group input::placeholder,
.form-group textarea::placeholder {
  color: #64748b;
}

.form-group select option,
.form-control option {
  background: #1e293b;
  color: #f1f5f9;
}

.form-group input:hover,
.form-group textarea:hover,
.form-group select:hover {
  background: rgba(30, 41, 59, 0.95);
  border-color: rgba(148, 163, 184, 0.4);
}

.form-group input:focus,
.form-group textarea:focus,
.form-group select:focus {
  border-color: rgba(96, 165, 250, 0.6);
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.2);
  background: rgba(30, 41, 59, 0.95);
}

.form-group textarea {
  resize: vertical;
  min-height: 100px;
}

.searchable-select {
  position: relative;
  width: 100%;
}

.searchable-select-native {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  min-height: 0 !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  opacity: 0 !important;
  pointer-events: none !important;
}

.searchable-select::after {
  content: "";
  position: absolute;
  top: 50%;
  right: 1rem;
  width: 0.55rem;
  height: 0.55rem;
  border-right: 2px solid #94a3b8;
  border-bottom: 2px solid #94a3b8;
  transform: translateY(-65%) rotate(45deg);
  pointer-events: none;
  transition: transform var(--transition-fast), border-color var(--transition-fast);
}

.searchable-select.is-open::after {
  transform: translateY(-25%) rotate(225deg);
  border-color: #93c5fd;
}

.searchable-select-input {
  outline: none;
  padding: 0.75rem 2.5rem 0.75rem 1rem;
  font-size: clamp(0.9375rem, 2.5vw, 1rem);
  border: 1px solid rgba(148, 163, 184, 0.25);
  border-radius: var(--radius-md);
  width: 100%;
  background: rgba(30, 41, 59, 0.8);
  color: #f1f5f9;
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast), background var(--transition-fast);
}

.searchable-select-input::placeholder {
  color: #64748b;
}

.searchable-select-input:hover {
  background: rgba(30, 41, 59, 0.95);
  border-color: rgba(148, 163, 184, 0.4);
}

.searchable-select-input:focus {
  border-color: rgba(96, 165, 250, 0.6);
  box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.2);
  background: rgba(30, 41, 59, 0.95);
}

.searchable-select-input:disabled {
  cursor: not-allowed;
  opacity: 0.65;
}

.searchable-select.is-disabled::after {
  opacity: 0.45;
}

.searchable-select-list {
  position: absolute;
  top: calc(100% + 0.35rem);
  left: 0;
  right: 0;
  z-index: 30;
  display: none;
  max-height: 240px;
  overflow-y: auto;
  padding: 0.35rem;
  background: #0f172a;
  border: 1px solid rgba(96, 165, 250, 0.35);
  border-radius: var(--radius-md);
  box-shadow: 0 16px 32px rgba(0, 0, 0, 0.35);
}

.searchable-select.is-open .searchable-select-list {
  display: block;
}

.searchable-select-hint {
  padding: 0.55rem 0.75rem 0.45rem;
  color: #94a3b8;
  font-size: 0.9rem;
}

.searchable-select-option {
  display: block;
  width: 100%;
  min-height: 2.5rem;
  padding: 0.65rem 0.75rem;
  border: 0;
  border-radius: var(--radius-sm);
  background: transparent;
  color: #e2e8f0;
  text-align: left;
  cursor: pointer;
  font: inherit;
  line-height: 1.35;
}

.searchable-select-option:hover,
.searchable-select-option[aria-selected="true"] {
  background: rgba(59, 130, 246, 0.22);
  color: #ffffff;
}

.searchable-select-empty {
  padding: 0.75rem;
  color: #94a3b8;
  font-size: 0.9375rem;
}

.school-search-input {
  margin-bottom: var(--space-3);
}

.school-select {
  min-height: 220px;
}

.school-search-hint {
  color: #94a3b8;
  font-size: 0.8125rem;
  line-height: 1.4;
}

fieldset {
  border: none;
  padding: 0;
}

legend {
  font-weight: 600;
  font-size: clamp(1rem, 3vw, 1.125rem);
  color: #e2e8f0;
  margin-bottom: var(--space-3);
}

/* reCAPTCHA nos formulários */
.container .recaptcha-wrap {
  display: flex;
  justify-content: center;
}

.recaptcha-wrap {
  margin-bottom: var(--space-4);
}

.recaptcha-wrap .g-recaptcha {
  display: inline-block;
}

.form-actions {
  display: flex;
  gap: var(--space-4);
  justify-content: flex-start;
  flex-wrap: wrap;
  padding-top: var(--space-2);
}

/* ============================================
   SUCCESS / COMPROVANTE
   ============================================ */
.success-container {
  display: flex;
  justify-content: center;
  align-items: center;
  min-height: calc(100vh - 200px);
  padding: var(--space-8);
  flex: 1;
}

.success-card {
  background: rgba(255, 255, 255, 0.95);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  color: var(--gray-800);
  padding: var(--space-10);
  border-radius: var(--radius-xl);
  box-shadow: 0 16px 48px rgba(0, 76, 153, 0.12), 0 4px 16px rgba(0, 0, 0, 0.08);
  text-align: center;
  max-width: 520px;
  width: 100%;
  border: 1px solid rgba(255, 255, 255, 0.9);
}

.success-card h1 {
  font-size: clamp(1.5rem, 4vw, 1.75rem);
  margin-bottom: var(--space-4);
  color: var(--gray-800);
}

.success-card p {
  font-size: clamp(0.9375rem, 2.5vw, 1rem);
  margin-bottom: var(--space-3);
  color: var(--gray-600);
}

.success-card .btn {
  margin-top: var(--space-4);
  display: inline-block;
  max-width: 280px;
}

.success-card .btn + .btn {
  margin-left: var(--space-3);
  margin-top: var(--space-3);
}

.success-card-numero .success-title {
  color: var(--success);
}

.success-card-numero .success-label {
  font-size: 1.125rem;
  color: var(--gray-700);
}

.success-card-numero .success-numero {
  font-size: clamp(2.5rem, 8vw, 3.5rem);
  font-weight: 700;
  color: var(--primary);
  margin: var(--space-2) 0;
  letter-spacing: -0.02em;
}

.success-card-numero .success-mensagem {
  font-size: 1rem;
  color: var(--gray-600);
}

.success-actions {
  display: flex;
  flex-wrap: wrap;
  gap: var(--space-3);
  justify-content: center;
  margin-top: var(--space-6);
}

.success-actions .btn {
  margin: 0;
}

/* Success page Solivette - tema escuro personalizado */
.success-page-wrapper {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: var(--space-8) var(--space-6);
  min-height: calc(100vh - 280px);
}

.success-page-card {
  width: 100%;
  max-width: 480px;
  position: relative;
  overflow: hidden;
  background: rgba(15, 23, 42, 0.9);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
  border-radius: var(--radius-xl);
  padding: var(--space-10);
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.4), 0 0 0 1px rgba(148, 163, 184, 0.12), 0 0 60px rgba(34, 197, 94, 0.06);
  border: 1px solid rgba(34, 197, 94, 0.25);
  text-align: center;
}

.success-page-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  background: linear-gradient(90deg, #059669 0%, #22c55e 50%, #4ade80 100%);
  border-radius: var(--radius-xl) var(--radius-xl) 0 0;
}

.success-page-icon-wrap {
  width: 88px;
  height: 88px;
  margin: 0 auto var(--space-6);
  display: flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(135deg, rgba(34, 197, 94, 0.25) 0%, rgba(74, 222, 128, 0.1) 100%);
  border-radius: 50%;
  border: 2px solid rgba(34, 197, 94, 0.5);
  box-shadow: 0 0 40px rgba(34, 197, 94, 0.2);
  animation: success-pulse 2s ease-in-out infinite;
}

@keyframes success-pulse {
  0%, 100% { box-shadow: 0 0 40px rgba(34, 197, 94, 0.2); }
  50% { box-shadow: 0 0 60px rgba(34, 197, 94, 0.35); }
}

.success-page-icon {
  font-size: 2.5rem;
  color: #4ade80;
}

/* Ícone SVG do comprovante (evita quebra no html2canvas) */
.success-page-icon-wrap-svg .comprovante-icon-svg {
  width: 2.5rem;
  height: 2.5rem;
  display: block;
}
.comprovante-card .success-page-icon-wrap {
  animation: none;
}

.success-page-title {
  font-size: clamp(1.35rem, 4vw, 1.65rem);
  font-weight: 700;
  color: #ffffff;
  margin-bottom: var(--space-4);
  letter-spacing: -0.02em;
  line-height: 1.3;
}

.success-page-text {
  font-size: 1rem;
  color: #94a3b8;
  line-height: 1.6;
  margin-bottom: var(--space-5);
}

.success-page-brand {
  color: #4ade80;
  font-weight: 600;
}

.success-page-divider {
  width: 60px;
  height: 2px;
  background: linear-gradient(90deg, transparent, rgba(34, 197, 94, 0.5), transparent);
  margin: 0 auto var(--space-5);
}

.success-page-hint {
  font-size: 0.875rem;
  color: #64748b;
  margin-bottom: var(--space-6);
}

.success-page-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  padding: 0.875rem 1.75rem;
  font-size: 1rem;
  font-weight: 600;
  color: #fff;
  background: linear-gradient(180deg, #22c55e 0%, #059669 100%);
  border-radius: var(--radius-md);
  text-decoration: none;
  transition: all 0.2s ease;
  box-shadow: 0 4px 14px rgba(34, 197, 94, 0.35);
}

.success-page-btn:hover {
  background: linear-gradient(180deg, #4ade80 0%, #22c55e 100%);
  transform: translateY(-2px);
  box-shadow: 0 6px 20px rgba(34, 197, 94, 0.45);
}

.success-page-btn:active {
  transform: translateY(0);
}

/* Success Geral - número do chamado e ações */
.success-page-geral .success-page-title {
  color: #ffffff;
}
.success-page-geral .success-page-label {
  font-size: 1rem;
  color: #ffffff;
  margin-bottom: var(--space-2);
}

.success-page-geral .success-page-numero {
  font-size: clamp(2.25rem, 7vw, 3rem);
  font-weight: 700;
  color: #ffffff;
  margin: var(--space-2) 0 var(--space-4);
  letter-spacing: -0.02em;
  font-variant-numeric: tabular-nums;
}

.success-page-geral .success-page-datahora {
  font-size: clamp(1.125rem, 4vw, 1.5rem);
  font-weight: 600;
  color: #ffffff;
  margin: 0 0 var(--space-4);
  letter-spacing: 0.02em;
  font-variant-numeric: tabular-nums;
}

.success-page-geral .success-page-mensagem {
  font-size: 0.9375rem;
  color: #ffffff;
  margin-bottom: var(--space-5);
}

.success-page-actions {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
  margin-top: var(--space-2);
}

.success-page-btn-primary {
  background: linear-gradient(180deg, #22c55e 0%, #059669 100%) !important;
  box-shadow: 0 4px 14px rgba(34, 197, 94, 0.35) !important;
}

.success-page-btn-primary:hover {
  background: linear-gradient(180deg, #4ade80 0%, #22c55e 100%) !important;
  box-shadow: 0 6px 20px rgba(34, 197, 94, 0.45) !important;
}

.success-page-btn-secondary {
  background: linear-gradient(180deg, #475569 0%, #334155 100%) !important;
  box-shadow: 0 4px 14px rgba(71, 85, 105, 0.3) !important;
}

.success-page-btn-secondary:hover {
  background: linear-gradient(180deg, #64748b 0%, #475569 100%) !important;
  box-shadow: 0 6px 20px rgba(71, 85, 105, 0.4) !important;
}

.success-page-btn-home {
  background: linear-gradient(180deg, #3b82f6 0%, #2563eb 100%) !important;
  box-shadow: 0 4px 14px rgba(59, 130, 246, 0.35) !important;
}

.success-page-btn-home:hover {
  background: linear-gradient(180deg, #60a5fa 0%, #3b82f6 100%) !important;
  box-shadow: 0 6px 20px rgba(59, 130, 246, 0.45) !important;
}

@media (min-width: 480px) {
  .success-page-actions {
    flex-direction: row;
    flex-wrap: wrap;
    justify-content: center;
  }
  .success-page-actions .success-page-btn {
    flex: 1;
    min-width: 140px;
  }
}

@media (max-width: 768px) {
  .success-page-wrapper {
    padding: var(--space-6) var(--space-4);
  }
  .success-page-card {
    padding: var(--space-8);
  }
}

@media (max-width: 480px) {
  .success-page-wrapper {
    padding: var(--space-4) var(--space-3);
  }
  .success-page-card {
    padding: var(--space-6);
  }
}

.btn-secondary {
  background: linear-gradient(180deg, var(--gray-500) 0%, var(--gray-600) 100%);
}

.btn-secondary:hover {
  background: linear-gradient(180deg, var(--gray-600) 0%, var(--gray-700) 100%);
}

/* Páginas de erro */
.error-card .error-title { color: var(--error); font-size: clamp(2rem, 6vw, 3rem); font-weight: 700; }
.error-card .error-subtitle { font-size: 1.25rem; margin-bottom: 1rem; color: var(--gray-800); }
.error-card .btn-error {
  background: linear-gradient(180deg, var(--error) 0%, #B91C1C 100%);
}
.error-card .btn-error:hover {
  background: linear-gradient(180deg, #B91C1C 0%, var(--error) 100%);
  box-shadow: 0 4px 12px rgba(220, 38, 38, 0.35);
}

/* ============================================
   FOOTER - Estilo Capacita Paulista
   ============================================ */
footer {
  background: linear-gradient(to bottom, #0b0a0f 0%, #08080b 50%, #050507 100%);
  border-top: 1px solid rgba(255, 255, 255, 0.06);
  color: #fff;
  width: 100%;
  margin-top: auto;
  position: relative;
  z-index: 1;
}

.footer-inner {
  max-width: 80rem;
  margin: 0 auto;
  padding: 3rem 1.5rem 4rem;
}

@media (min-width: 768px) {
  .footer-inner { padding: 3rem 1.5rem 4rem; }
}

@media (min-width: 1024px) {
  .footer-inner { padding: 4rem 1.5rem; }
}

.footer-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 2.5rem;
}

@media (min-width: 768px) {
  .footer-grid { grid-template-columns: repeat(3, 1fr); gap: 2.5rem; }
}

@media (min-width: 1024px) {
  .footer-grid { gap: 3rem; }
}

.footer-col1 {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
}

@media (min-width: 768px) {
  .footer-col1 { align-items: flex-start; text-align: left; }
}

.footer-logo-row {
  display: flex;
  align-items: center;
  gap: 1rem;
  margin-bottom: 1.5rem;
}

.footer-logo-row img {
  height: 3rem;
  width: auto;
  max-width: 6rem;
  object-fit: contain;
  filter: drop-shadow(0 2px 4px rgba(0,0,0,0.2));
}

.footer-desc {
  color: #fff;
  font-size: 0.875rem;
  line-height: 1.6;
  max-width: 18rem;
}

.footer-secti {
  font-size: 0.875rem;
  color: #fff;
  margin: 0;
  font-weight: 500;
}

.footer-col2,
.footer-col3 {
  text-align: center;
}

@media (min-width: 768px) {
  .footer-col2,
  .footer-col3 { text-align: left; }
}

.footer-title {
  font-size: 1.125rem;
  font-weight: 600;
  color: #fff;
  margin-bottom: 1.5rem;
}

.footer-links {
  list-style: none;
  padding: 0;
  margin: 0;
}

.footer-links li { margin-bottom: 0.75rem; }

.footer-links a {
  color: #fff;
  font-size: 0.875rem;
  display: flex;
  align-items: center;
  gap: 0.5rem;
  transition: color 0.2s;
}

.footer-links a:hover { color: #93c5fd; }

.footer-links .fa { width: 1.25rem; }

.footer-contact-item {
  display: flex;
  align-items: flex-start;
  gap: 0.75rem;
  margin-bottom: 1rem;
  font-size: 0.875rem;
}

.footer-contact-item.center { justify-content: center; }
@media (min-width: 768px) {
  .footer-contact-item.center { justify-content: flex-start; }
}

.footer-contact-item i {
  color: #fff;
  font-size: 1.25rem;
  margin-top: 0.25rem;
  flex-shrink: 0;
}

.footer-contact-item a {
  color: #fff;
  transition: color 0.2s;
}

.footer-contact-item a:hover { color: #93c5fd; }

.footer-social {
  margin-top: 2rem;
  display: flex;
  gap: 1.5rem;
  justify-content: center;
}

@media (min-width: 768px) {
  .footer-social { justify-content: flex-start; }
}

.footer-social a {
  color: #fff;
  font-size: 1.5rem;
  transition: color 0.2s;
}

.footer-social a:hover.ig { color: #ec4899; }
.footer-social a:hover.wa { color: #22c55e; }

.footer-bottom {
  margin-top: 3rem;
  padding-top: 2rem;
  border-top: 1px solid rgba(255, 255, 255, 0.1);
  text-align: center;
  font-size: 0.875rem;
  color: #fff;
}

.footer-bottom p { margin: 0; }
.footer-bottom p + p { margin-top: 0.5rem; }

/* ============================================
   RESPONSIVO
   ============================================ */
@media (max-width: 768px) {
  .header .sub-header h1 {
    font-size: clamp(1.125rem, 4vw, 1.375rem);
  }

  #main {
    grid-template-columns: repeat(auto-fill, 180px);
    gap: var(--space-4);
    padding: var(--space-6);
  }

  body.page-group-user #main {
    grid-template-columns: repeat(auto-fill, minmax(180px, 180px));
    justify-content: start;
    justify-items: stretch;
  }

  .card {
    max-width: 180px;
    min-height: 240px;
  }

  .form-page-wrapper {
    padding: var(--space-4) var(--space-3);
  }

  .form-page-wrapper .container {
    width: 100%;
    max-width: 100%;
  }

  .form {
    grid-template-columns: 1fr;
  }

  .container {
    padding: var(--space-6);
  }

  .consultation-wrapper {
    padding: var(--space-6) var(--space-4);
  }

  .consultation-card {
    padding: var(--space-6);
  }

  .form-group input,
  .form-group textarea,
  .form-group select,
  .form-control {
    padding: 0.625rem 0.875rem;
    font-size: 16px; /* Evita zoom no iOS */
  }

  .recaptcha-wrap {
    transform: scale(0.95);
    transform-origin: center;
  }

  .consultation-form .recaptcha-wrap {
    transform: scale(0.9);
  }
}

@media (max-width: 480px) {
  .header {
    padding: var(--space-3);
  }

  .header .sub-header h1 {
    font-size: clamp(1rem, 3.5vw, 1.125rem);
  }

  #main {
    grid-template-columns: 1fr;
    padding: var(--space-4);
  }

  body.page-group-user #main {
    grid-template-columns: 1fr;
    justify-content: stretch;
    justify-items: stretch;
  }

  .card {
    max-width: 100%;
    min-height: 200px;
  }

  .form-page-wrapper {
    padding: var(--space-3) var(--space-2);
  }

  .form-page-wrapper .container {
    width: 100%;
    max-width: 100%;
  }

  .container {
    padding: var(--space-5);
  }

  .container-info h1 {
    font-size: clamp(1.1rem, 4vw, 1.25rem);
  }

  .consultation-wrapper {
    padding: var(--space-4) var(--space-3);
  }

  .consultation-card {
    padding: var(--space-5);
  }

  .consultation-icon-wrap {
    width: 64px;
    height: 64px;
  }

  .consultation-icon {
    font-size: 1.5rem;
  }

  .form-actions {
    flex-direction: column;
    gap: var(--space-3);
  }

  .form-actions .btn {
    width: 100%;
  }

  .recaptcha-wrap {
    transform: scale(0.88);
    transform-origin: center;
  }

  .consultation-form .recaptcha-wrap {
    transform: scale(0.85);
  }

  .success-card {
    padding: var(--space-6);
  }

  .success-card .btn + .btn {
    margin-left: 0;
  }
}

/* ============================================
   TEMA NOOK - roxo e preto (formulários e páginas de retorno)
   ============================================ */
.container,
.success-card,
.success-page-card {
  background: rgba(18, 17, 22, 0.94);
  border: 1px solid rgba(255, 255, 255, 0.08);
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.5), 0 0 60px rgba(128, 0, 248, 0.08);
}

.container::before,
.success-page-card::before {
  background: linear-gradient(90deg, #5a0bb8 0%, #8a12f5 50%, #5a0bb8 100%);
}

.form-group input,
.form-group textarea,
.form-group select {
  background: #1c1b22;
  border-color: rgba(255, 255, 255, 0.1);
  color: #f4f2f7;
}

.form-group input:hover,
.form-group textarea:hover,
.form-group select:hover {
  background: #22212a;
  border-color: rgba(255, 255, 255, 0.18);
}

.form-group input:focus,
.form-group textarea:focus,
.form-group select:focus {
  background: #22212a;
  border-color: rgba(168, 85, 247, 0.7);
  box-shadow: 0 0 0 3px rgba(138, 18, 245, 0.25);
}

.form-group input::placeholder,
.form-group textarea::placeholder {
  color: #77738a;
}

.form-group select option {
  background: #1c1b22;
  color: #f4f2f7;
}

.searchable-select::after {
  border-color: #8f8a9e;
}

.searchable-select.is-open::after {
  border-color: #c084fc;
}

.searchable-select-input::placeholder {
  color: #77738a;
}

.searchable-select-list {
  background: #16151b;
  border-color: rgba(168, 85, 247, 0.35);
  box-shadow: 0 16px 36px rgba(0, 0, 0, 0.5), 0 0 30px rgba(138, 18, 245, 0.08);
  scrollbar-color: rgba(168, 85, 247, 0.45) transparent;
}

.searchable-select-hint,
.searchable-select-empty {
  color: #8f8a9e;
}

.searchable-select-option {
  color: #e9e6f0;
}

.searchable-select-option:hover,
.searchable-select-option[aria-selected="true"] {
  background: rgba(138, 18, 245, 0.22);
  color: #fff;
}

.searchable-select-option.is-selected {
  box-shadow: inset 3px 0 0 #a855f7;
}

.btn,
.btn-error {
  background: linear-gradient(180deg, #8a12f5 0%, #5a0bb8 100%);
  box-shadow: 0 2px 10px rgba(128, 0, 248, 0.35);
}

.btn:hover,
.btn:focus,
.btn-error:hover {
  background: linear-gradient(180deg, #9b3cf7 0%, #6a10d4 100%);
  box-shadow: 0 6px 20px rgba(138, 18, 245, 0.45);
}

.btn:disabled {
  opacity: 0.7;
  cursor: wait;
}

.btn:focus-visible {
  outline-color: #a855f7;
}

.success-page-btn-home {
  background: linear-gradient(180deg, #8a12f5 0%, #5a0bb8 100%) !important;
  box-shadow: 0 4px 14px rgba(128, 0, 248, 0.35) !important;
}

.success-page-btn-home:hover {
  background: linear-gradient(180deg, #9b3cf7 0%, #6a10d4 100%) !important;
  box-shadow: 0 6px 20px rgba(138, 18, 245, 0.45) !important;
}

.success-page-btn-secondary {
  background: linear-gradient(180deg, #2a2832 0%, #1c1b22 100%) !important;
  box-shadow: 0 4px 14px rgba(0, 0, 0, 0.35) !important;
  border: 1px solid rgba(255, 255, 255, 0.1);
}

.success-page-btn-secondary:hover {
  background: linear-gradient(180deg, #34313d 0%, #24232b 100%) !important;
}

/* ============================================
   ACOMPANHAR CHAMADO - tema Nook
   ============================================ */
.consultation-card {
  max-width: 560px;
  background: rgba(18, 17, 22, 0.94);
  border: 1px solid rgba(255, 255, 255, 0.08);
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.5), 0 0 60px rgba(128, 0, 248, 0.08);
}

.consultation-card::before {
  background: linear-gradient(90deg, #5a0bb8 0%, #8a12f5 50%, #5a0bb8 100%);
}

.consultation-icon-wrap {
  background: rgba(138, 18, 245, 0.14);
  border-color: rgba(168, 85, 247, 0.45);
  box-shadow: 0 0 30px rgba(138, 18, 245, 0.25);
}

.consultation-icon { color: #c084fc; }

.consultation-form.tracking-form { gap: var(--space-4); }

.consultation-input {
  background: #1c1b22;
  border-color: rgba(255, 255, 255, 0.1);
  color: #f4f2f7;
  font-size: 1rem;
}

.consultation-input:hover {
  background: #22212a;
  border-color: rgba(255, 255, 255, 0.18);
}

.consultation-input:focus {
  background: #22212a;
  border-color: rgba(168, 85, 247, 0.7);
  box-shadow: 0 0 0 3px rgba(138, 18, 245, 0.25);
}

.consultation-input::placeholder { color: #77738a; }

.consultation-input-wrap:focus-within .consultation-input-icon { color: #c084fc; }

.tracking-alert {
  display: flex;
  align-items: flex-start;
  gap: var(--space-3);
  margin-top: var(--space-6);
  padding: var(--space-4);
  border-radius: var(--radius-lg);
  background: rgba(239, 68, 68, 0.1);
  border: 1px solid rgba(239, 68, 68, 0.35);
  color: #fecaca;
  font-size: 0.9375rem;
}

.tracking-alert i { color: #f87171; margin-top: 3px; }

.tracking-alert.is-ok {
  background: rgba(34, 197, 94, 0.12);
  border-color: rgba(34, 197, 94, 0.35);
  color: #bbf7d0;
}

.tracking-alert.is-ok i { color: #4ade80; }

.complement-hint {
  margin: 0 0 var(--space-4);
  color: #bdbac6;
  font-size: 0.9375rem;
  line-height: 1.5;
}

.complement-form {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}

.complement-label {
  font-weight: 600;
  color: #e2e8f0;
}

.complement-form textarea {
  width: 100%;
  min-height: 110px;
  resize: vertical;
  padding: 0.75rem 1rem;
  border-radius: var(--radius-md);
  border: 1px solid rgba(148, 163, 184, 0.25);
  background: #1c1b22;
  color: #f4f2f7;
  font: inherit;
}

.complement-form textarea:focus {
  outline: none;
  border-color: rgba(168, 85, 247, 0.7);
  box-shadow: 0 0 0 3px rgba(138, 18, 245, 0.2);
}

.complement-captcha { display: flex; justify-content: center; }

.complement-submit {
  width: 100%;
  cursor: pointer;
  background: linear-gradient(180deg, #8a12f5 0%, #5a0bb8 100%);
  box-shadow: 0 2px 8px rgba(138, 18, 245, 0.35);
}

.complement-submit:hover,
.complement-submit:focus {
  background: linear-gradient(180deg, #a855f7 0%, #8a12f5 100%);
  box-shadow: 0 6px 20px rgba(168, 85, 247, 0.4);
}

.complement-form .tracking-alert,
.ticket-view-section .tracking-alert { margin-bottom: var(--space-4); }

.tracking-result {
  margin-top: var(--space-8);
  padding-top: var(--space-6);
  border-top: 1px solid rgba(255, 255, 255, 0.08);
}

.tracking-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-3);
  margin-bottom: var(--space-2);
}

.tracking-number {
  font-size: 1.125rem;
  font-weight: 700;
  color: #fff;
}

.tracking-badge {
  padding: 0.25rem 0.75rem;
  border-radius: var(--radius-full);
  font-size: 0.8125rem;
  font-weight: 600;
  color: #fff;
  background: rgba(138, 18, 245, 0.35);
  border: 1px solid rgba(168, 85, 247, 0.5);
}

.tracking-status-90,
.tracking-status-100 {
  background: rgba(34, 197, 94, 0.2);
  border-color: rgba(34, 197, 94, 0.5);
  color: #bbf7d0;
}

.tracking-status-70 {
  background: rgba(234, 179, 8, 0.18);
  border-color: rgba(234, 179, 8, 0.5);
  color: #fef08a;
}

.tracking-title {
  color: #d4d2da;
  font-size: 0.9375rem;
  margin-bottom: var(--space-5);
}

.tracking-progress {
  width: 100%;
  height: 10px;
  border-radius: var(--radius-full);
  background: #1c1b22;
  border: 1px solid rgba(255, 255, 255, 0.08);
  overflow: hidden;
}

.tracking-progress-fill {
  height: 100%;
  border-radius: var(--radius-full);
  background: linear-gradient(90deg, #5a0bb8, #a855f7);
  box-shadow: 0 0 12px rgba(168, 85, 247, 0.5);
}

.tracking-status-text {
  margin: var(--space-3) 0 var(--space-5);
  color: #e5e3ea;
  font-size: 0.9375rem;
}

.tracking-dates {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--space-3);
  margin-bottom: var(--space-6);
}

.tracking-dates div {
  padding: var(--space-3);
  border-radius: var(--radius-md);
  background: #1c1b22;
  border: 1px solid rgba(255, 255, 255, 0.06);
}

.tracking-dates dt {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: #8e8b98;
}

.tracking-dates dd {
  margin: 0;
  color: #fff;
  font-weight: 600;
}

.tracking-messages-title {
  font-size: 1rem;
  color: #fff;
  margin-bottom: var(--space-3);
}

.tracking-messages {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}

.tracking-message {
  padding: var(--space-4);
  border-radius: var(--radius-lg);
  background: #1c1b22;
  border: 1px solid rgba(255, 255, 255, 0.06);
  border-left: 3px solid #8a12f5;
}

.tracking-message-meta {
  display: flex;
  justify-content: space-between;
  gap: var(--space-3);
  font-size: 0.8125rem;
  color: #a39fb0;
  margin-bottom: var(--space-2);
}

.tracking-message-body {
  color: #e5e3ea;
  font-size: 0.9375rem;
  line-height: 1.6;
  word-break: break-word;
}

.tracking-message.is-requester {
  border-color: rgba(168, 85, 247, 0.45);
  background: rgba(138, 18, 245, 0.12);
}

.tracking-message-body a { color: #c084fc; text-decoration: underline; }

.tracking-empty {
  color: #a39fb0;
  font-size: 0.9375rem;
}

@media (max-width: 480px) {
  .tracking-dates { grid-template-columns: 1fr; }
}

/* Sucesso - ícone e divisor em roxo */
.success-page-icon-wrap {
  background: linear-gradient(135deg, rgba(138, 18, 245, 0.28) 0%, rgba(168, 85, 247, 0.1) 100%);
  border-color: rgba(168, 85, 247, 0.55);
  box-shadow: 0 0 40px rgba(138, 18, 245, 0.25);
  animation-name: success-pulse-roxo;
}

@keyframes success-pulse-roxo {
  0%, 100% { box-shadow: 0 0 40px rgba(138, 18, 245, 0.25); }
  50% { box-shadow: 0 0 60px rgba(168, 85, 247, 0.4); }
}

.success-page-icon { color: #c084fc; }

.success-page-divider {
  background: linear-gradient(90deg, transparent, rgba(168, 85, 247, 0.6), transparent);
}

/* Sucesso - enviar comprovante por e-mail */
.success-page-btn-email,
.success-page-btn-full {
  flex-basis: 100% !important;
  width: 100%;
}

.success-page-btn-email {
  background: transparent !important;
  border: 1px solid rgba(168, 85, 247, 0.6) !important;
  color: #e9d5ff !important;
  box-shadow: none !important;
  cursor: pointer;
  font-family: inherit;
}

.success-page-btn-email:hover:not(:disabled) {
  background: rgba(138, 18, 245, 0.15) !important;
  border-color: #a855f7 !important;
  color: #fff !important;
}

.success-page-btn-email:disabled {
  opacity: 0.85;
  cursor: default;
  transform: none;
}

.success-email-status {
  flex-basis: 100%;
  margin: 0;
  font-size: 0.875rem;
  color: #ffffff;
  text-align: center;
}

.success-email-status.is-error {
  color: #fca5a5;
}

/* Verificação de segurança (Turnstile) */
.form-captcha {
  grid-column: 1 / -1;
  display: flex;
  justify-content: center;
  min-height: 65px;
}

/* ============================================
   RESULTADO DO ACOMPANHAMENTO
   ============================================ */
body:has(.ticket-view-wrapper) {
  overflow-x: hidden;
}

.ticket-view-wrapper {
  flex: 1;
  display: flex;
  justify-content: center;
  padding: 1rem clamp(0.75rem, 2vw, 1.5rem) 1.75rem;
  width: 100%;
  max-width: 100%;
  overflow-x: hidden;
}

.ticket-view-card {
  width: 100%;
  max-width: min(1180px, 100%);
  min-width: 0;
  position: relative;
  overflow: hidden;
  background: rgba(14, 13, 18, 0.96);
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 20px;
  box-shadow: 0 18px 50px rgba(0, 0, 0, 0.45), 0 0 80px rgba(128, 0, 248, 0.08);
}

.ticket-view-book {
  display: grid;
  grid-template-columns: minmax(0, 300px) minmax(0, 1fr);
  align-items: stretch;
  height: min(780px, calc(100dvh - 132px));
  max-width: 100%;
}

.ticket-view-page {
  display: flex;
  flex-direction: column;
  min-width: 0;
  max-width: 100%;
  overflow: hidden;
}

.ticket-view-page-info {
  background:
    radial-gradient(120% 80% at 0% 0%, rgba(138, 18, 245, 0.22), transparent 55%),
    #121119;
  border-right: 1px solid rgba(255, 255, 255, 0.08);
}

.ticket-view-page-activity {
  background: #0c0b10;
  min-width: 0;
}

.ticket-view-hero {
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
  padding: 1.2rem 1.2rem 1rem;
  background: transparent;
  border-bottom: 1px solid rgba(255, 255, 255, 0.07);
}

.ticket-view-hero-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  min-width: 0;
}

.ticket-view-number {
  margin: 0;
  font-size: 1.5rem;
  font-weight: 700;
  color: #fff;
  line-height: 1.1;
  letter-spacing: -0.03em;
}

.ticket-view-title {
  margin: 0;
  color: #c9c5d1;
  font-size: 0.9rem;
  line-height: 1.45;
  overflow-wrap: anywhere;
}

.ticket-view-section {
  padding: 1rem 1.2rem;
  border-bottom: 1px solid rgba(255, 255, 255, 0.06);
  min-width: 0;
}

.ticket-view-page-info .tracking-status-text {
  margin: 0.75rem 0 0;
  color: #a39fb0;
  font-size: 0.78rem;
  line-height: 1.45;
}

.ticket-view-rail {
  list-style: none;
  margin: 0;
  padding: 0;
}

.ticket-view-rail li {
  position: relative;
  padding: 0 0 0.85rem 1.25rem;
  color: #6f6b7c;
  font-size: 0.78rem;
  font-weight: 600;
}

.ticket-view-rail li:last-child { padding-bottom: 0; }

.ticket-view-rail li::before {
  content: "";
  position: absolute;
  left: 0.15rem;
  top: 0.28rem;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #3a3644;
  box-shadow: 0 0 0 3px rgba(255, 255, 255, 0.04);
}

.ticket-view-rail li:not(:last-child)::after {
  content: "";
  position: absolute;
  left: 0.37rem;
  top: 0.85rem;
  bottom: 0;
  width: 1px;
  background: rgba(255, 255, 255, 0.08);
}

.ticket-view-rail li.is-done { color: #ddd6fe; }
.ticket-view-rail li.is-done::before {
  background: #a855f7;
  box-shadow: 0 0 0 3px rgba(168, 85, 247, 0.16), 0 0 10px rgba(168, 85, 247, 0.55);
}

.ticket-view-rail li.is-pending {
  color: #fde68a;
}
.ticket-view-rail li.is-pending::before {
  background: #facc15;
  box-shadow: 0 0 0 4px rgba(250, 204, 21, 0.22), 0 0 16px rgba(250, 204, 21, 0.55);
}

.ticket-view-rail li.is-current { color: #fff; }
.ticket-view-rail li.is-current::before {
  background: #fff;
  box-shadow: 0 0 0 4px rgba(168, 85, 247, 0.28), 0 0 16px rgba(168, 85, 247, 0.8);
}

.ticket-view-details {
  display: grid;
  grid-template-columns: 5.6rem minmax(0, 1fr);
  gap: 0.55rem 0.7rem;
  margin: 0;
  align-items: start;
}

.ticket-view-details div { display: contents; }

.ticket-view-details dt {
  font-size: 0.68rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: #8e8b98;
  padding-top: 0.2rem;
}

.ticket-view-details dd {
  margin: 0;
  color: #f4f2f7;
  font-weight: 600;
  font-size: 0.82rem;
  line-height: 1.35;
  overflow-wrap: anywhere;
}

.ticket-view-actions {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  margin-top: auto;
  padding: 0.9rem 1.2rem 1.15rem;
}

.ticket-view-actions .success-page-btn,
.ticket-view-actions .success-page-btn-email {
  flex-basis: auto !important;
  width: 100%;
  min-height: 40px;
  padding: 0.5rem 0.75rem;
  font-size: 0.78rem;
}

.ticket-view-actions-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.5rem;
}

.ticket-view-actions-row .success-page-btn { min-width: 0; }

.ticket-thread-head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.95rem 1.15rem 0.8rem;
  border-bottom: 1px solid rgba(255, 255, 255, 0.06);
}

.ticket-thread-head h2 {
  margin: 0;
  color: #fff;
  font-size: 0.95rem;
  font-weight: 700;
}

.ticket-thread-head span {
  color: #8e8b98;
  font-size: 0.75rem;
  white-space: nowrap;
}

.ticket-thread {
  flex: 1;
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
  padding: 1rem 1.05rem 1.15rem;
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  overscroll-behavior: contain;
}

.thread-day {
  display: flex;
  align-items: center;
  gap: 0.7rem;
  margin: 0.15rem 0 0.1rem;
  color: #8b8796;
  font-size: 0.72rem;
  text-transform: capitalize;
}

.thread-day::before,
.thread-day::after {
  content: "";
  flex: 1;
  height: 1px;
  background: rgba(255, 255, 255, 0.07);
}

.thread-item {
  display: flex;
  align-items: flex-end;
  gap: 0.6rem;
  max-width: 100%;
  min-width: 0;
}

.thread-item.is-requester { flex-direction: row-reverse; }

.thread-avatar {
  width: 34px;
  height: 34px;
  border-radius: 11px;
  flex: 0 0 34px;
  display: grid;
  place-items: center;
  font-size: 0.62rem;
  font-weight: 800;
  letter-spacing: 0.04em;
}

.thread-item.is-requester .thread-avatar {
  background: linear-gradient(135deg, #a855f7, #6a10d4);
  color: #fff;
}

.thread-item:not(.is-requester) .thread-avatar {
  background: #17161d;
  border: 1px solid rgba(255, 255, 255, 0.1);
  color: #d8b4fe;
}

.thread-bubble {
  max-width: min(34rem, calc(100% - 42px));
  min-width: 0;
  padding: 0.7rem 0.85rem 0.75rem;
  border-radius: 16px;
  overflow: hidden;
}

.thread-item.is-requester .thread-bubble {
  background: linear-gradient(180deg, rgba(138, 18, 245, 0.32), rgba(90, 11, 184, 0.18));
  border: 1px solid rgba(168, 85, 247, 0.32);
  border-bottom-right-radius: 5px;
}

.thread-item:not(.is-requester) .thread-bubble {
  background: #16151c;
  border: 1px solid rgba(255, 255, 255, 0.07);
  border-bottom-left-radius: 5px;
}

.thread-item.is-solution .thread-bubble {
  background: rgba(34, 197, 94, 0.1);
  border-color: rgba(34, 197, 94, 0.28);
}

.thread-meta {
  display: flex;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.35rem;
  font-size: 0.7rem;
  color: #9b97a6;
}

.thread-item.is-requester .thread-meta { flex-direction: row-reverse; }

.thread-body,
.thread-body * {
  max-width: 100%;
  overflow-wrap: anywhere;
  word-break: break-word;
}

.thread-body {
  color: #eceaf1;
  font-size: 0.9rem;
  line-height: 1.5;
}

.thread-body p { margin: 0 0 0.35rem; }
.thread-body p:last-child { margin: 0; }
.thread-body a { color: #d8b4fe; }
.thread-body ul,
.thread-body ol { margin: 0.3rem 0 0; padding-left: 1.1rem; }

.tracking-files {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  margin: 0.6rem 0 0;
  padding: 0;
  list-style: none;
  max-width: 100%;
}

.tracking-files a {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  max-width: 100%;
  min-width: 0;
  padding: 0.32rem 0.6rem;
  border-radius: 999px;
  background: rgba(8, 7, 12, 0.45);
  border: 1px solid rgba(168, 85, 247, 0.3);
  color: #e9d5ff;
  text-decoration: none;
  font-size: 0.72rem;
  font-weight: 600;
}

.tracking-files a:hover { border-color: #c084fc; color: #fff; }
.tracking-files i { color: #c084fc; flex: 0 0 auto; }
.tracking-files span {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.tracking-files em {
  flex: 0 0 auto;
  font-style: normal;
  color: #a39fb0;
  font-weight: 500;
}

.ticket-compose {
  border-top: 1px solid rgba(255, 255, 255, 0.07);
  background: rgba(10, 9, 14, 0.92);
  padding: 0.85rem 1rem 1rem;
  min-width: 0;
}

.ticket-compose .tracking-alert { margin: 0 0 0.7rem; }
.ticket-compose .complement-form { gap: 0.6rem; }
.ticket-compose textarea {
  min-height: 72px;
  max-height: 140px;
  resize: vertical;
}

.ticket-compose .attach-drop {
  flex-direction: row;
  justify-content: flex-start;
  text-align: left;
  padding: 0.55rem 0.8rem;
  gap: 0.5rem;
}

.ticket-compose .attach-drop-icon { font-size: 1rem; }
.ticket-compose .attach-drop-title { font-size: 0.8rem; }
.ticket-compose .attach-drop-hint { font-size: 0.72rem; }
.ticket-compose .complement-submit {
  padding-top: 0.65rem;
  padding-bottom: 0.65rem;
}

.ticket-compose .complement-captcha {
  justify-content: flex-start;
  min-height: 0;
  max-width: 100%;
  overflow: hidden;
}

.ticket-compose .cf-turnstile,
.ticket-compose iframe {
  max-width: 100% !important;
}

.ticket-empty {
  margin: auto;
  text-align: center;
  color: #8e8b98;
  font-size: 0.9rem;
  padding: 2rem 1rem;
}

@media (max-width: 980px) {
  .ticket-view-book {
    grid-template-columns: minmax(0, 1fr);
    height: auto;
  }
  .ticket-view-page-info {
    border-right: 0;
    border-bottom: 1px solid rgba(255, 255, 255, 0.08);
  }
  .ticket-thread { min-height: 280px; max-height: 58vh; }
}

@media (max-width: 600px) {
  .ticket-view-hero,
  .ticket-view-section,
  .ticket-view-actions,
  .ticket-thread-head,
  .ticket-thread,
  .ticket-compose { padding-left: 0.9rem; padding-right: 0.9rem; }
  .ticket-view-details { grid-template-columns: minmax(0, 1fr); }
  .ticket-view-details div { display: block; }
  .ticket-view-details dt { margin-bottom: 0.15rem; }
  .ticket-view-actions-row { grid-template-columns: 1fr; }
  .thread-item.is-requester,
  .thread-item:not(.is-requester) { gap: 0.45rem; }
  .thread-avatar { display: none; }
  .thread-bubble { max-width: 100%; }
}

/* Anexos do chamado */
.form-optional {
  font-weight: 400;
  color: #8e8b98;
}

.attach-input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.attach-drop {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.35rem;
  padding: 1.5rem 1rem;
  border: 1px dashed rgba(168, 85, 247, 0.45);
  border-radius: var(--radius-md);
  background: #1c1b22;
  text-align: center;
  cursor: pointer;
  transition: border-color var(--transition-fast), background var(--transition-fast);
}

.attach-drop:hover,
.attach-input:focus-visible + .attach-list,
.attach-drop:focus-within {
  border-color: #a855f7;
  background: #22212a;
}

.attach-drop-icon {
  font-size: 1.75rem;
  color: #a855f7;
}

.attach-drop-title {
  color: #f4f2f7;
  font-weight: 600;
}

.attach-drop-hint {
  color: #8e8b98;
  font-size: 0.8125rem;
}

.attach-list {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  margin: 0.75rem 0 0;
  padding: 0;
  list-style: none;
}

.attach-list li {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.6rem 0.9rem;
  border-radius: var(--radius-md);
  background: #1c1b22;
  border: 1px solid rgba(255, 255, 255, 0.08);
  color: #e5e3ea;
  font-size: 0.875rem;
}

.attach-list li i { color: #c084fc; }

.attach-name {
  flex: 1;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.attach-size {
  color: #8e8b98;
  font-size: 0.8125rem;
}

.attach-error {
  margin: 0.5rem 0 0;
  color: #fca5a5;
  font-size: 0.875rem;
}

.attach-list li { flex-wrap: wrap; }

.attach-progress {
  flex-basis: 100%;
  height: 4px;
  border-radius: var(--radius-full);
  background: rgba(255, 255, 255, 0.08);
  overflow: hidden;
}

.attach-progress-bar {
  display: block;
  width: 0;
  height: 100%;
  background: linear-gradient(90deg, #5a0bb8, #a855f7);
  transition: width 0.2s ease;
}

.attach-list li.is-done .attach-progress-bar { background: #22c55e; }
.attach-list li.is-done .attach-size { color: #86efac; }
.attach-list li.is-error .attach-size { color: #fca5a5; }
.attach-input:disabled + .attach-list { opacity: 0.95; }

.success-card .success-email-status,
.ticket-view-card .success-email-status {
  color: #ffffff;
  margin: 0;
}

.success-card .success-email-status.is-error,
.ticket-view-card .success-email-status.is-error {
  color: #fca5a5;
}

/* ============================================
   Confirmação animada (tela de sucesso)
   ============================================ */
.nsc-icon {
  position: relative;
  width: 112px;
  height: 112px;
  margin: 0 auto var(--space-6);
}

.nsc-svg {
  position: relative;
  z-index: 2;
  width: 100%;
  height: 100%;
  overflow: visible;
}

.nsc-disc {
  fill: url(#nscGrad);
  transform-origin: 48px 48px;
  transform: scale(0);
  animation: nsc-pop 0.5s cubic-bezier(0.2, 1.4, 0.4, 1) 0.15s forwards;
  filter: drop-shadow(0 0 18px rgba(138, 18, 245, 0.65));
}

.nsc-circle {
  fill: none;
  stroke: #e9d5ff;
  stroke-width: 3;
  stroke-dasharray: 252;
  stroke-dashoffset: 252;
  transform-origin: 48px 48px;
  transform: rotate(-90deg);
  animation: nsc-draw 0.7s ease-out 0.1s forwards;
}

.nsc-check {
  fill: none;
  stroke: #fff;
  stroke-width: 6;
  stroke-linecap: round;
  stroke-linejoin: round;
  stroke-dasharray: 60;
  stroke-dashoffset: 60;
  animation: nsc-draw 0.45s cubic-bezier(0.65, 0, 0.35, 1) 0.55s forwards;
}

.nsc-wave {
  position: absolute;
  inset: 0;
  border-radius: 50%;
  border: 2px solid rgba(168, 85, 247, 0.6);
  opacity: 0;
  animation: nsc-wave 2.4s ease-out 0.6s infinite;
}

.nsc-wave-2 { animation-delay: 1.4s; }

.nsc-burst {
  position: absolute;
  top: 50%;
  left: 50%;
  z-index: 1;
  width: 0;
  height: 0;
}

.nsc-burst i {
  position: absolute;
  width: 8px;
  height: 8px;
  margin: -4px;
  border-radius: 50%;
  opacity: 0;
  animation: nsc-burst 0.9s cubic-bezier(0.15, 0.8, 0.3, 1) forwards;
}

.nsc-burst i.is-bar {
  width: 4px;
  height: 12px;
  border-radius: 2px;
}

.success-page-title {
  animation: nsc-rise 0.6s ease 0.75s both;
}

.success-page-wrapper .success-page-label,
.success-page-wrapper .success-page-numero,
.success-page-wrapper .success-page-datahora {
  animation: nsc-rise 0.6s ease 0.9s both;
}

.success-page-wrapper .success-page-numero {
  background: linear-gradient(90deg, #fff 0%, #e9d5ff 40%, #fff 60%, #fff 100%);
  background-size: 200% 100%;
  -webkit-background-clip: text;
  background-clip: text;
  -webkit-text-fill-color: transparent;
  animation: nsc-rise 0.6s ease 0.9s both, nsc-shine 2.8s ease-in-out 1.6s infinite;
}

.success-page-wrapper .success-page-actions {
  animation: nsc-rise 0.6s ease 1.05s both;
}

@keyframes nsc-pop { to { transform: scale(1); } }
@keyframes nsc-draw { to { stroke-dashoffset: 0; } }
@keyframes nsc-wave {
  0% { transform: scale(0.9); opacity: 0.8; }
  100% { transform: scale(1.9); opacity: 0; }
}
@keyframes nsc-burst {
  0% { transform: translate(0, 0) rotate(0deg) scale(0.4); opacity: 1; }
  80% { opacity: 1; }
  100% { transform: translate(var(--x), var(--y)) rotate(var(--r)) scale(1); opacity: 0; }
}
@keyframes nsc-rise {
  from { opacity: 0; transform: translateY(12px); }
  to { opacity: 1; transform: translateY(0); }
}
@keyframes nsc-shine {
  0%, 100% { background-position: 100% 0; }
  50% { background-position: 0 0; }
}

@media (prefers-reduced-motion: reduce) {
  .nsc-disc, .nsc-circle, .nsc-check { animation-duration: 0.01s; animation-delay: 0s; }
  .nsc-wave, .success-page-wrapper .success-page-numero { animation: none; }
}

/* ============================================
   TELAS DE ESTADO (erro e 404)
   ============================================ */
.nk-state {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: var(--space-10) var(--space-6);
  min-height: calc(100vh - 280px);
}

.nk-state-card {
  position: relative;
  width: 100%;
  max-width: 540px;
  padding: var(--space-10) var(--space-8) var(--space-8);
  text-align: center;
  overflow: hidden;
  border-radius: 22px;
  background: linear-gradient(160deg, rgba(28, 27, 34, 0.94), rgba(12, 11, 16, 0.97));
  border: 1px solid rgba(255, 255, 255, 0.08);
  box-shadow: 0 30px 80px rgba(0, 0, 0, 0.55), 0 0 80px rgba(128, 0, 248, 0.12);
}

.nk-state-card::before {
  content: "";
  position: absolute;
  inset: 0 0 auto;
  height: 4px;
  background: linear-gradient(90deg, #5a0bb8, #a855f7, #5a0bb8);
}

.nk-state-error::before { background: linear-gradient(90deg, #ef4444, #a855f7, #ef4444); }

.nk-state-card::after {
  content: "";
  position: absolute;
  top: -120px;
  left: 50%;
  width: 340px;
  height: 240px;
  transform: translateX(-50%);
  background: radial-gradient(closest-side, rgba(138, 18, 245, 0.28), transparent);
  pointer-events: none;
}

.nk-state-error::after { background: radial-gradient(closest-side, rgba(239, 68, 68, 0.22), transparent); }

.nk-state-card > * { position: relative; z-index: 1; }

.nk-state-icon {
  position: relative;
  width: 104px;
  height: 104px;
  margin: 0 auto var(--space-6);
  animation: nk-shake 0.6s cubic-bezier(0.36, 0.07, 0.19, 0.97) 0.5s both;
}

.nk-state-icon svg { width: 100%; height: 100%; overflow: visible; }

.nk-state-disc {
  fill: rgba(239, 68, 68, 0.14);
  stroke: #f87171;
  stroke-width: 3;
  stroke-dasharray: 252;
  stroke-dashoffset: 252;
  transform-origin: 48px 48px;
  transform: rotate(-90deg);
  animation: nk-draw 0.7s ease-out 0.1s forwards;
  filter: drop-shadow(0 0 14px rgba(239, 68, 68, 0.55));
}

.nk-state-mark {
  stroke: #fecaca;
  stroke-width: 6;
  stroke-linecap: round;
  stroke-dasharray: 30;
  stroke-dashoffset: 30;
  animation: nk-draw 0.35s ease-out 0.6s forwards;
}

.nk-state-dot {
  fill: #fecaca;
  opacity: 0;
  animation: nk-fade 0.2s ease-out 0.9s forwards;
}

.nk-state-pulse {
  position: absolute;
  inset: 0;
  border-radius: 50%;
  border: 2px solid rgba(248, 113, 113, 0.5);
  animation: nk-ring 2.4s ease-out 1s infinite;
}

.nk-state-eyebrow {
  margin: 0 0 var(--space-2);
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: #c084fc;
}

.nk-state-error .nk-state-eyebrow { color: #fca5a5; }

.nk-state-title {
  margin: 0 0 var(--space-4);
  color: #fff;
  font-size: clamp(1.4rem, 4vw, 1.85rem);
  font-weight: 700;
  line-height: 1.25;
  letter-spacing: -0.02em;
}

.nk-state-message {
  margin: 0 auto var(--space-4);
  padding: var(--space-3) var(--space-4);
  max-width: 420px;
  border-radius: var(--radius-lg);
  background: rgba(239, 68, 68, 0.1);
  border: 1px solid rgba(239, 68, 68, 0.3);
  color: #fee2e2;
  font-weight: 600;
}

.nk-state-text {
  margin: 0 auto var(--space-8);
  max-width: 420px;
  color: #a39fb0;
  line-height: 1.6;
}

.nk-state-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: var(--space-3);
  margin-bottom: var(--space-6);
}

.nk-state-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  flex: 1 1 200px;
  padding: 0.9rem 1.4rem;
  border-radius: 12px;
  font-weight: 600;
  text-decoration: none;
  transition: transform 0.2s ease, box-shadow 0.2s ease, background 0.2s ease, border-color 0.2s ease;
}

.nk-state-btn-primary {
  color: #fff;
  background: linear-gradient(180deg, #8a12f5 0%, #5a0bb8 100%);
  box-shadow: 0 6px 20px rgba(128, 0, 248, 0.35);
}

.nk-state-btn-primary:hover {
  transform: translateY(-2px);
  box-shadow: 0 10px 28px rgba(138, 18, 245, 0.5);
}

.nk-state-btn-ghost {
  color: #e9d5ff;
  border: 1px solid rgba(168, 85, 247, 0.5);
  background: rgba(138, 18, 245, 0.06);
}

.nk-state-btn-ghost:hover {
  color: #fff;
  border-color: #a855f7;
  background: rgba(138, 18, 245, 0.16);
  transform: translateY(-2px);
}

.nk-state-contacts {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: var(--space-3) var(--space-6);
  padding-top: var(--space-5);
  border-top: 1px solid rgba(255, 255, 255, 0.06);
}

.nk-state-contacts a {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  color: #a39fb0;
  font-size: 0.875rem;
  text-decoration: none;
  transition: color 0.2s ease;
}

.nk-state-contacts a:hover { color: #fff; }

/* 404 */
.nk-404 {
  position: relative;
  width: 260px;
  height: 140px;
  margin: 0 auto var(--space-5);
  display: flex;
  align-items: center;
  justify-content: center;
}

.nk-404-code {
  position: relative;
  font-size: 7rem;
  font-weight: 800;
  line-height: 1;
  letter-spacing: -0.04em;
  background: linear-gradient(135deg, #f0abfc 0%, #a855f7 45%, #5a0bb8 100%);
  -webkit-background-clip: text;
  background-clip: text;
  -webkit-text-fill-color: transparent;
  filter: drop-shadow(0 8px 30px rgba(138, 18, 245, 0.45));
  animation: nk-float 4s ease-in-out infinite;
}

.nk-404-code::before,
.nk-404-code::after {
  content: attr(data-text);
  position: absolute;
  inset: 0;
  background: inherit;
  -webkit-background-clip: text;
  background-clip: text;
  opacity: 0.7;
}

.nk-404-code::before {
  -webkit-text-fill-color: #22d3ee;
  clip-path: inset(0 0 60% 0);
  animation: nk-glitch 3.2s steps(1) infinite;
}

.nk-404-code::after {
  -webkit-text-fill-color: #f472b6;
  clip-path: inset(55% 0 0 0);
  animation: nk-glitch 3.2s steps(1) 0.15s infinite reverse;
}

.nk-404-orbit {
  position: absolute;
  inset: -10px;
  animation: nk-spin 9s linear infinite;
}

.nk-404-orbit i {
  position: absolute;
  top: 0;
  left: 50%;
  margin-left: -12px;
  font-size: 1.5rem;
  color: #e9d5ff;
  filter: drop-shadow(0 0 10px rgba(168, 85, 247, 0.8));
  animation: nk-spin 9s linear infinite reverse;
}

@keyframes nk-draw { to { stroke-dashoffset: 0; } }
@keyframes nk-fade { to { opacity: 1; } }
@keyframes nk-ring {
  0% { transform: scale(0.95); opacity: 0.8; }
  100% { transform: scale(1.7); opacity: 0; }
}
@keyframes nk-shake {
  10%, 90% { transform: translateX(-1px); }
  20%, 80% { transform: translateX(3px); }
  30%, 50%, 70% { transform: translateX(-5px); }
  40%, 60% { transform: translateX(5px); }
}
@keyframes nk-float {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-8px); }
}
@keyframes nk-spin { to { transform: rotate(360deg); } }
@keyframes nk-glitch {
  0%, 86%, 100% { transform: translate(0, 0); opacity: 0; }
  88% { transform: translate(-4px, 1px); opacity: 0.8; }
  91% { transform: translate(4px, -2px); opacity: 0.8; }
  94% { transform: translate(-2px, 2px); opacity: 0.8; }
}

@media (max-width: 480px) {
  .nk-state-card { padding: var(--space-8) var(--space-5) var(--space-6); }
  .nk-404-code { font-size: 5.5rem; }
}

@media (prefers-reduced-motion: reduce) {
  .nk-state-icon, .nk-state-pulse, .nk-404-code, .nk-404-code::before, .nk-404-code::after, .nk-404-orbit, .nk-404-orbit i { animation: none; }
  .nk-state-disc, .nk-state-mark { stroke-dashoffset: 0; animation: none; }
  .nk-state-dot { opacity: 1; animation: none; }
}